Enabling Operational Safety Performance

Program overview

The Enabling Operational Safety Performance (EOSP) programme’s design, content and delivery mechanisms are all focussed on understanding how to improve the safety of work; an outcome of how people execute the tasks that deliver the organisation’s primary purpose. This programme teaches people who are not directly accountable for leading frontline teams to facilitate and support safety improvement.

When planning work in the presence of hazards, we imagine and describe how best to perform the work and ensure workers are not affected by hazards. Yet ‘work as imagined’ and ‘work as done’ are almost never the same.

What are the benefits of the program?

Designed and delivered as a digitally enabled action-learning programme, EOSP is distinctly different from most other classroom and online programmes. The focus is on facilitating actions that drive tangible outcomes rather than merely providing the learner with access to information.

Our EOSP programmes typically bring together cohorts of participants from four or five continents and ten or more industries to create a unique cooperative learning experience that is almost impossible for organisations to create in classroom settings.

We have replaced 28 hours of instruction in 4 days with about 3 hours of digitally enabled action learning per week over a 10-week period. A comprehensive schedule for on-line learning labs and tutorials allows participants to choose their preferred times for engaging in constructive dialogue with a diverse group to address real problems. This interactive learning leads to action, which in turn leads to more learning, driving a sustainable improvement in capabilities.

What will participants learn?
How will the program be delivered?

The programme is delivered through an action learning platform with a combination of videos, on-line content and a series of interactive webinars Every module leads to a practical ‘mission’ that is executed in the workplace. Learning leads to action, which in turn leads to more learning, driving improved capabilities at all levels to deliver tangible benefits and realise immediate impacts and improvements in the workplace.

The culmination of the programme is a personal ‘Capstone’ project in which participants synthesise the key learnings from the programme to create their own performance goals in terms of what they need to Know, Say and Do to facilitate ongoing safety improvement and leadership development.  They also develop and implement a safety improvement initiative that solves a current work issue by demonstrating and embedding most, if not all of the programme’s content.

Participants have the ability to interact with peers on the program through an online message board as well as through the interactive webinars led by the facilitators.  Continuous communication, learning and technical support is available to all participants throughout the programme.


Learning Modalities
9 Weekly Missions
9 Interactive Lectures
9 Practical Workplace Activities
8 Interactive Tutorials
Capstone Project
Online Coaching Support


Are there limits to the number of participants for each public course intake?

Yes. Each public course is limited to 100 learners.

Will this course be suitable for me if I am working on a shift roster (e.g., 2 weeks on/off)?

Yes. The base plan for the program is for learners to work through the missions each week. We have the flexibility to enable learners to complete multiple missions in parallel. We will work directly with individual learners that need a specific plan to accommodate work rosters or personal circumstances

Will the classes be delivered live or recorded in consideration for those working in different time zones?

Both. The webinars are all delivered live and will be interactive via teams. These webinars will be recorded so that if you are unable to attend, then you can watch them later. The short lectures at the start of every mission are pre-recorded so that they can be watched on-demand when you are ready to complete that individual mission

Will the live lectures accommodate a variety of time zones?

Yes. Each of the live lectures at the start of each Level will have two-time options to accommodate every global region at a reasonable time of day. Learners can pre-select the time that best suits them. There is also the option of pre-sending your questions and these will be answered during the individual session that you attend

Do you offer group discounts?

Group discounts will be agreed with individual companies. There is the option of putting a number of people from the same company on a public course at a discounted rate. There is also the option to configure and run a dedicated program with just employees from the same organisation and supplement this program with other internal development activities.

Do participants have an opportunity to engage and collaborate with one another outside of the training sessions?

Yes. The interactive learning platform has a discussion board, and we will be promoting and facilitating support and sharing between all learners. The live interactive lectures will involve small break-out group discussions to plan and reflect on learning activities.

Can I join the program if I do not live in Australia?

Of course, we are completely digital, and you can log in from anywhere, at any time.

Do you offer the course in languages other than English?

Not currently. We have a plan to progressively make the program available in other major languages depending on demand.


Our safety performance wasn’t improving using a traditional top-down safety approach so we engaged Ralph and his team to work with us and our contractors to try something different. We operate in a high-risk industry where the experts are on the tools and the challenge was how to enable these experts to perform at their best.  What differentiated Ralph’s approach from others is that he worked with us, alongside us, at the head office and most importantly in the front line to build our capability as safety leaders. By doing this, our safety performance not only improved to become the best in the industry, it also became sustainable and remains just as strong today.

Jamie Rodda
General Manager, Integrated Gas Asset Services

Ralph has a powerful and lasting impact on the people and organisations he works with

I was responsible for delivering a multibillion dollar upstream gas construction programme and Ralph supported me with a significant change agenda to transform safety performance and to improve capital intensity by more than 40% . As well as developing and delivering the most effective frontline leadership programme I’ve experienced Ralph was also a great coach and strategic thought partner

David Fry
General Manager, Field Delivery

I worked extensively with Ralph Shreeve over several years when I was the inaugural commander of joint health command, Australian Defence Force. During that time he coached and mentored key members of my senior leadership team to facilitate their delivery of material and sustainable improvements in performance. These improvements translated directly into positive business outcomes in value add. Ralph is fairly unique in being able to connect contemporary theory with practise to deliver powerful uplifts in both personal and organisational capability and performance.

Dr Paul Alexander
Course Schedule

The Enabling Operational Safety Performance public programs will be run over the following dates:

13th February - 10th April

Sold Out


8th May - 5th July
14th August - 11th October

If you would like to enrol your team, we also offer customisable private programs to organisations who would like to benefit from 9 weeks of team-based peer learning, reflective practice and relationship development.

This is a great way to build the capability of your entire safety organisation. Minimum numbers and discounts apply. Please contact us here.