SAFETY SCIENCE

Video Lecture

Level 1 – Webinar recording

Mission 2 – Introductory Video

Guest Conversation – Professor Sidney Dekker

Internet Resources

Scientific Management

Behaviour-based safety (Wikipedia)

Safety Culture (Wikipedia)

High Reliability Organisations (Wikipedia)

High Reliability Organisations (UK HSE)

Safety Differently (Blogs)

Articles

Griffin, M. A., & Curcuruto, M. (2016). Safety climate in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 3, 191-212.

Hollnagel E., Wears R.L. and Braithwaite J. (2015) From Safety-I to Safety-II: A White Paper. The Resilient Health Care Net: Published simultaneously by the University of Southern Denmark, University of Florida, USA, and Macquarie University, Australia.

Podcasts and Videos

Safety of Work Ep.17: What did Heinrich really say?

Safety of Work Ep.24: How did David Woods discover the theory of Graceful Extensibility?

Safety of Work Ep.33: Can institutional logics help us move beyond safety culture?

Safety of Work Ep.36: How can we tell the difference between theories and fads in safety?

Safety of Work Ep.44: What do we mean when we talk about safety culture?

Safety of Work Ep.57: What is the full story behind safety I and safety II? (Part 1)

Safety of Work Ep.58: What is the full story behind safety I and safety II? (Part 2)

Safety of Work Ep.59: What is the full story behind safety I and safety II? (Part 3)

Safety Differently (Movie)

Doing Safety Differently (Movie)

Books

Dekker, S. (2019). Foundations of safety science: A century of understanding accidents and disasters. Routledge.

SAFETY PROFESSION

Video Lecture

Mission 3 – Introductory Video

Internet Resources

How to increase your impact

Articles

Provan, D. J., Woods, D. D., Dekker, S. W., & Rae, A. J. (2020). Safety II professionals: How resilience engineering can transform safety practice. Reliability Engineering & System Safety, 195, 106740.

Provan, D. J., Dekker, S. W., & Rae, A. J. (2017). Bureaucracy, influence and beliefs: A literature review of the factors shaping the role of a safety professional. Safety science, 98, 98-112.

Provan, D. J., Dekker, S. W., & Rae, A. J. (2018). Benefactor or burden: Exploring the professional identity of safety professionals. Journal of safety research, 66, 21-32.

Provan, D. J., Rae, A. J., & Dekker, S. W. (2019). An ethnography of the safety professional’s dilemma: Safety work or the safety of work?. Safety science, 117, 276-289.

Provan, D. J., & Pryor, P. (2019). The emergence of the occupational health and safety profession in Australia. Safety science, 117, 428-436.

Woods, D (2006) How to Design a Safety Organisation: A test case for Resilience Engineering

 

Podcasts and Videos

Safety of Work Ep 23: How do safety professional’s influence?

Safety of Work Ep 30: What do safety professionals believe about themselves?

Safety of Work Ep 60: How does safety II reimagine the role of a safety professional?

Safety of Work Ep.70: Is OHS Management a profession?

Books

Provan, D (2018) PhD Thesis: What is the role of a Safety Professional

Goodman, S. (2020) Safety Sucks: The Bull $HI# in the safety profession they don’t tell you about

BUILDING RELATIONSHIPS

Video Lecture

Level 2 – Webinar recording

Mission 4 – Introductory Video

Guest Conversation – Clive Lloyd

Internet Resources

The Essential B Side of Psychological Safety

Building and sustaining relationships

Building good work relationships

5 powerful ways for building fulfilling relationships

Articles

Ferris, G. R., Liden, R. C., Munyon, T. P., Summers, J. K., Basik, K. J., & Buckley, M. R. (2009). Relationships at work: Toward a multidimensional conceptualization of dyadic work relationships. Journal of Management, 35(6), 1379-1403.

Podcasts and Videos

Safety of Work Ep.4: What is the relationship between trust and safety?

Safety of Work Ep.27: What makes teams effective?

Books

Cohen, A. R., & Bradford, D. L. (2011). Influence without authority. John Wiley & Sons.

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons.

Lloyd, C. (2020). Next Generation Safety Leadership: From Compliance to Care. CRC Press.

HUMBLE INQUIRY

Video Lecture

Mission 5 – Introductory Video

Internet Resources

Why Managers ignore employee ideas

Articles

Anand, A., Walsh, I., & Moffett, S. (2019). Does humility facilitate knowledge sharing? Investigating the role of humble knowledge inquiry and response. Journal of Knowledge Management.

Lambrechts, F. J., Bouwen, R., Grieten, S., Huybrechts, J. P., & Schein, E. H. (2011). Learning to help through humble inquiry and implications for management research, practice, and education: An interview with Edgar H. Schein. Academy of Management Lear

Podcasts and Videos

Safety of Work Ep.41: How do ethnographic interviews work?

Humble Inquiry: Edgar Schein talks at Google

ISOBC – Humble Inquiry Webinar with Edgar Schein and Peter Schein

Books

Conklin, T. (2016). Pre-Accident Investigations: Better Questions – An Applied Approach to Operational Learning. CRC Press.

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons.

Schein, E. H. (2016). Humble consulting: How to provide real help faster. Berrett-Koehler Publishers.

Schein, E. H. (2013). Humble inquiry: The gentle art of asking instead of telling. Berrett-Koehler Publishers.

Schein, E. H. (2009). Helping: An urgent new role for leaders. Ivey Business Journal, 73(5), 5.

Coaching

Video Lecture

Mission 6 – Introductory Video

Internet Resources

https://www.inc.com/michael-schneider/google-discovered-top-trait-of-its-most-effective-managers-you-can-develop-it-too.html

Articles

Duff, A. J. (2013). Performance management coaching: servant leadership and gender implications. Leadership and Organization Development Journal, 34(3), 204-221.

Podcasts and Videos

Safety on Tap Ep.158: Coaching Call – Safety Convos beyond the frontline, with Peter

Safety on Tap Ep.107: Coaching Call – Lived Experience leading change on a very specific challenge

Books

Whitmore J., 2009, Coaching for Performance – Growing Human Potential and Purpose, The Principles and Practice of Coaching and Leadership, Nicholas Brearley Publishing, London UK.

Stanier, M. B. (2016). The coaching habit: Say less, ask more and change the way you lead forever. Box of Crayons Press.

Difficult Conversations

Video Lecture

Mission 7 – Introductory Video

Internet Resources

Ideas.Ted.Com – 3 steps to having difficult – but necessary – conversations

Articles

Levine, E. E., Roberts, A. R., & Cohen, T. R. (2020). Difficult conversations: Navigating the tension between honesty and benevolence. Current opinion in psychology, 31, 38-43.

Staller, K. M. (2014). Difficult conversations: Talking with rather than talking at. Qualitative Social Work, 13, 167-175.

Podcasts and Videos

Safety of Work Ep. 22: Are facts or stories more effective for changing attitudes?

Why it’s worth listening to people you disagree with

Books

Stone, D., Heen, S., & Patton, B. (2010). Difficult conversations: How to discuss what matters most. Penguin.

Stone, D., & Heen, S. (2015). Thanks for the feedback: The science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you’re not in the mood) (Vol. 36, No. 10). Penguin.

 

Risk Psychology

Video Lecture

Level 3 – Webinar recording

Mission 8 – Introductory Video

Guest Conversation – Dr. Drew Rae

Internet Resources

The psychology of risk perception

The Social Psychology of Risk Website

Articles

Dhami, S., al-Nowaihi, A., & Sunstein, C. R. (2019). Heuristics and public policy: Decision-making under bounded rationality. Studies in Microeconomics, 7(1), 7-58.

Pogarsky, G., Roche, S. P., & Pickett, J. T. (2017). Heuristics and biases, rational choice, and sanction perceptions. Criminology, 55(1), 85-111.

Wolff, K., Larsen, S., & Øgaard, T. (2019). How to define and measure risk perceptions. Annals of Tourism Research, 79, 102759.

Podcasts and Videos

Safety of Work Ep.46: Is risk compensation a real thing?

Safety of Work Ep.63: How subjective is technical risk assessment?

Books

Kahneman, D. (2011). Thinking, fast and slow. Macmillan.

 

Risk Assessment

Video Lecture

Mission 9 – Introductory Video

Internet Resources

ISO 31000:2018 – Risk management – Guidelines

ISO/TR 31004:2013 – Risk management – Guidance for the implementation of ISO 31000

IEC 31010:2019 – Risk management – Risk assessment techniques

ISO 31022:2020 – Risk management – Guidelines for the management of legal risk

IWA 31:2020 – Risk management – Guidelines on using ISO 31000 in management systems

Articles

Ball, D. J., & Watt, J. (2013). Further thoughts on the utility of risk matrices. Risk analysis, 33(11), 2068-2078.

Anthony (Tony) Cox Jr, L. (2008). What’s wrong with risk matrices?. Risk Analysis: An International Journal, 28(2), 497-512.

Bhandari, S., Hallowell, M. R., Boven, L. V., Welker, K. M., Golparvar-Fard, M., & Gruber, J. (2020). Using augmented virtuality to examine how emotions influence construction-hazard identification, risk assessment, and safety decisions. Journal of constr

Podcasts and Videos

Safety of Work Ep.5: Can increasing uncertainty improve safety?

Safety of Work Ep.8: Do risk matrices help us make better decisions?

Books

Hubbard, D. W. (2020). The failure of risk management: Why it’s broken and how to fix it. John Wiley & Sons.

Risk Reduction

Video Lecture

Mission 10 – Introductory Video

Guest Conversation – Q&A with Ivica Ninic

Internet Resources

SKYbrary Risk Mitigation

UK HSE Risk Management Expert Guidance

AIHS Body of Knowledge Chapter 31.1 Risk

AIHS Body of Knowledge Chapter 31.2 OHS risk and decision-making

AIHS Body of Knowledge Chapter 34.1 Control: Prevention and intervention

Articles

Aven, T., & Ylönen, M. (2019). The strong power of standards in the safety and risk fields: A threat to proper developments of these fields?. Reliability Engineering & System Safety, 189, 279-286.

Podcasts and Videos

Safety of Work Ep.40: When should we trust expert opinions about risk?

Books

Robinson, Richard and Francis, Gaye (2014): SFAIRP vs ALARP, Rail Transport for A Vital Economy, Railway Technical Society of Australasia, 2014: 661-668. ISBN: 9780987398925

Control Effectiveness

Video Lecture

Mission 11 – Introductory Video

Guest Conversation – Critical Control Case Study with Josh Bryant

Internet Resources

ICMM – Critical Control Management Good Practice Guide (2015)

ICMM – Critical Control Management Implementation Guide (2015)

ICMM – Critical Control Management Good Practice Films

RMIA – Managing Critical Controls

Articles

Demarco, M. (2018) Critical Control Management – Is it working? Mining Editor

Podcasts and Videos

Mastering Risk Management Podcast

Other

Operational Risk Management in the Mining Industry by Jim Joy (2017)

1. Welcome and Introduction to the Series
2. Short History of Operational Risk Management in Australian Mining
3. Key words and concepts – Getting the thinking and conversations consistent
4. Making the argument – Risk is all about controls and their effectiveness
5. Good Practice – 4 Layers with control-focussed risk assessment methods
6. It’s a Journey – Using journey models to analyse and plan control-based improvements
7. Overview of Critical Control management and its challenges
8. Identifying Critical Controls to meet objectives and selection criteria that considers cruciality, measurability and indicativeness
9. Considering ‘acts’ as critical controls and the challenge of their measurability
10. Challenging critical control performance requirements
11. Establishing the verification process – Possibly the most challenging part of CCM
12. Linking the Critical Control performance requirements to the design of the verification process
13. Defining accountabilities and the reporting process
14. Continuous improvement and learning opportunities with Critical Control Management

Management Systems

Video Lecture

Level 4 – Webinar recording

Mission 12 – Introductory Video

Guest Conversation – Cameron Stevens

Internet Resources

CASA: What is safety management and safety management systems?

Safework Australia: Guide for Major Hazard Facilities – Safety Management Systems

Articles

Eurocontrol: Systems thinking for safety – Ten Principles (white paper)

AIHS: OHS Body of Knowledge – Chapter 12.1: Systems

Podcasts and Videos

Safety of Work Ep.50: What is the relationship between safety work and the safety of work?

Safety of Work Ep.56: Does goal-based regulation increase bureaucracy?

Books

Dekker, S. (2019). Foundations of safety science: A century of understanding accidents and disasters. Routledge.

Prescribing Work

Video Lecture

Mission 13 – Introductory Video

Guest Conversation – Tony Muschara, Jim Marinas and Ron Ferris

Internet Resources

Usability Mapping® Website

Articles

Critical Steps: How to Identify and Manage the Most Important Risks in Operations

AIHS Body of Knowledge Chapter 12.3.1: Rules and Procedures

AIHS Body of Knowledge Chapter 12.3.3: Document Usability

Podcasts and Videos

Safety of Work Ep.2: Why do people break rules?

Books

Muschara, T. (2017). Risk-Based Thinking: Managing the Uncertainty of Human Error in Operations. Routledge.

Safety Clutter

Video Lecture

Mission 14 – Introductory Video

Guest Conversation – Greg Smith

Internet Resources

The safety clutter scorecard report

David Provan Blog Post: Safety clutter and what to do about it

Articles

Rae, A. J., Provan, D. J., Weber, D. E., & Dekker, S. W. A. (2018). Safety clutter: the accumulation and persistence of ‘safety’ work that does not contribute to operational safety. Policy and Practice in Health and Safety, 16(2), 194-211.

Rae, A., & Provan, D. (2019). Safety work versus the safety of work. Safety science, 111, 119-127.

Podcasts and Videos

Safety of Work Ep.29: Does manual handling training work?

Safety of Work Ep.31: Do pre-surgery checklists improve patient safety outcomes?

Safety of Work Ep.71: Do double checks improve safety?

Books

Gawande, A. (2011). The checklist manifesto: How to get things right. Journal of Nursing Regulation, 1(4), 64.

Smith, G. (2018). Papersafe: The triumph of bureaucracy in safety management. ISBN: 9780987630001

Safety Assurance

Video Lecture

Mission 15 – Introductory Video

Internet Resources

Trailblazers into Safety-II: American Airlines; Learning and Improvement Team

SKYbrary: Safety Assurance

Articles

Coze, J. C. L. (2005). Are organisations too complex to be integrated in technical risk assessment and current safety auditing?. Safety science, 43(8), 613-638.

Naylor, P. & Taleb-Bendiab, A. (2006) A methodology for risk-based safety assurance in the major hazard industries. IChem E Symposium Series, No. 151

Podcasts and Videos

Safety of Work Ep.37: How do Audits influence intentions to improve practice?

Change Management

Video Lecture

Level 5 – Webinar recording

Mission 16 – Introductory Video

Internet Resources

Strategy + Business: 10 Principles of Change Management

Articles

Gill, R. (2002). Change management–or change leadership?. Journal of change management, 3(4), 307-318.

Mento, A., Jones, R., & Dirndorfer, W. (2002). A change management process: Grounded in both theory and practice. Journal of Change Management, 3(1), 45-59.

Sirkin, H. L., Keenan, P., & Jackson, A. (2005). The hard side of change management. HBR’s 10 Must Reads on Change, 99.

Podcasts and Videos

Ted Talk: Simon Sinek: How great leaders inspire action

Books

Anderson, D., & Anderson, L. A. (2010). Beyond change management: How to achieve breakthrough results through conscious change leadership (Vol. 36). John Wiley & Sons.

Cameron, E., & Green, M. (2019). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.

Diagnosing Opportunities

Video Lecture

Mission 17 – Introductory Video

Internet Resources

The new leaders guide to Diagnosing the Business

Articles

Forge Works. Blueprint for improving the Safety of Work

Le Coze, J. C. (2019). Safety as strategy: mistakes, failures and fiascos in high-risk systems. Safety science, 116, 259-274.

Books

Hopkins, A. (2019). Organising for Safety. Wolters Kluwer.

Building Strategy

Video Lecture

Mission 18 – Introductory Video

Internet Resources

Wikipedia – Strategy Maps

Articles

Evaluating Improvement

Video Lecture

Mission 19 – Introductory Video

Guest Conversation – Dr Drew Rae

Articles

Hacker, M., & Washington, M. (2004). How do we measure the implementation of large‐scale change?. Measuring Business Excellence.

Podcasts and Videos

Ted Talk – Jourdan Kamal: Smart Strategy. Precise Execution

Ted Talk – Robin Speculand: Taught to plan, not to implement

Understanding Work

Video Lecture

Level 6 – Webinar recording

Mission 20 – Introductory Video

Internet Resources

Steven Sharrock Blog: The Varieties of Human Work

Energy Institute Publications: Human and Organisational Factors

Articles

de Vries, L. (2017). Work as done? Understanding the practice of sociotechnical work in the maritime domain. Journal of Cognitive Engineering and Decision Making, 11(3), 270-295.

Sandow, D., & Allen, A. M. (2005). The nature of social collaboration: how work really gets done. Reflections: The SoL Journal, 6(2-3), 2-3.

Weber, D. E., MacGregor, S. C., Provan, D. J., & Rae, A. (2018). “We can stop work, but then nothing gets done.” Factors that support and hinder a workforce to discontinue work for safety. Safety science, 108, 149-160.

Podcasts and Videos

Safety of Work Ep.2: Why do people break rules?

Safety of Work Ep.10: What helps of hinders stopping work for safety?

Safety of Work Ep.11: How are trade-off decisions made between production and safety?
Safety of Work Ep.38: Can we get ready for automation by studying non-automated systems?

Safety of Work Ep.45: Why do we need complex models to explain simple work?

Books

Braithwaite, J., Wears, R. & Hollnagel, E (2016) Resilient Health Care Vol 3: Reconciling work-as-imagined and work-as-done. CRC Press

Dekker, S. (2016). Drift into failure: From hunting broken components to understanding complex systems. CRC Press.

Incident Investigation

Video Lecture

Mission 21 – Introductory Video

Guest Conversation – Mark Alston

Articles

Manuele, F. A. (2014). Incident investigation: Our methods are flawed. Professional Safety, 59(10), 34-43.

Podcasts and Videos

Safety of Work Ep.39: Do accident investigations actually find the root causes?

Safety of Work Ep.47: Does individual blame lessen the ability to learn from failure?

Safety of Work Ep.48: What are the missing links between investigating incidents and learning from incidents?

Safety of Work Ep.61: Is swiss cheese helpful for understanding accident causation?

Safety of Work Ep.64: What is the full story of Just Culture? (Part 1)

Safety of Work Ep.65: What is the full story of Just Culture? (Part 2)

Safety of Work Ep.66: What is the full story of Just Culture? (Part 3)

Books

Dekker, S. (2004). Ten questions about human error: A new view of human factors and system safety. CRC Press.

Dekker, S. (2012). Just culture: Balancing safety and accountability. Ashgate Publishing, Ltd.

Dekker, S. (2014). The field guide to understanding ‘human error’. Ashgate Publishing, Ltd..

Learning Teams

Video Lecture

Mission 22 – Introductory Video

Guest Conversation – Andrew Barrett

Internet Resources

Steve Sharrock Blog Post: Learning Teams, Learning from Communities

Articles

Peavey, F. (1997). Strategic Questioning: An Approach to Creating Personal and Social Change (V. Hutchinson, Ed.). 

Podcasts and Videos

Todd Conklin PA Pod 64: The Learning Team Coaching Sessions Episode

Todd Conklin PA Pod 98: The Learning Team “How To” Episode

Todd Conklin PA Pod 276: Bob Edwards and the idea of Listening Faster

Books

McCarthy, G., Robinson, B. & Conklin, T (2020). The practice of learning teams: Learning and improving safety, quality, and operational excellence.

Edwards, B. & Baker, A (2020) Bob’s guide to operational learning: How to think like a Human and Organisational Performance (HOP) Coach

Norman, D (2013) The Design of Everyday Things: Revised and Expanded

Measuring Safety

Video Lecture

Mission 23 – Introductory Video

Internet Resources

UK HSE: Guide to Measuring Health and Safety Performance (2001)

SKYbrary: Measuring Safety Performance: Guidelines for Service Providers

Articles

Hallowell, M., Quashne, M., Salas, R., MacLean, B., & Quinn, E. (2021). The Statistical Invalidity of TRIR as a Measure of Safety Performance. Professional Safety, 66(04), 28-34.

Karanikas, N. (2016). Critical review of safety performance metrics. International Journal of Business Performance Management, 17(3), 266-285.

O’Neill, S., Martinov-Bennie, N., Cheung, A., & Wolfe, K. (2013). Issues in the measurement and reporting of work health and safety performance: A review. Safe Work Australia, Safety Institute of Australia and CPA Australia.

Podcasts and Videos

Safety of Work Ep.12: Is adopting a zero-harm policy good for safety?

Safety of Work Ep.35: What is the relationship between leading and lagging indicators?

Safety of Work Ep.52: What is the relationship between safety climate and injuries?

Safety of Work Ep.55: Are injury rates statistically invalid?

Books

Busch, C. (2019). If you can’t measure is… Maybe you shouldn’t: Reflections on Measuring Safety, Indicators, and Goals.